Sheraton Grand Macao Hotel, Macau
About the Hotel
Sheraton Grand Macao is the world's largest Sheraton and the biggest hotel in Macao, located in the vibrant Cotai Strip, known for its 24-hour casino resorts. The hotel features 4,001 rooms and suites designed for both business and leisure travelers. It offers 52,645 square feet of meeting space and a variety of on-site amenities, making it a significant destination in Macao. Notably, the hotel has a dedicated family-friendly atmosphere, catering especially to children.
Location
Sheraton Grand Macao is situated in the heart of the Cotai Strip, offering easy access to premier shopping, dining, and entertainment options. It is conveniently located within walking distance to major attractions and a short drive to the historic center of Macao, which features UNESCO World Heritage sites. The hotel is also near transport links, including the Macao Airport and ferry terminals, making it accessible for both local and international visitors.
Rooms
The hotel offers a total of 4,001 guestrooms, each equipped with modern amenities such as iPod docking stations and LCD televisions. Rooms feature plush bedding designed for comfort, along with spacious bathrooms that include both a separate bathtub and a glass shower. Some suites come with additional living space, including media rooms for entertainment and dedicated areas for dining. Family suites provide special accommodations for children, with toddler-specific amenities.
Eat & Drink
Dining at Sheraton Grand Macao includes diverse offerings like The Conservatory, which encompasses three distinct dining experiences featuring British-inspired and Cantonese cuisine. Guests can also visit the on-site cafés, which serve Macanese snacks and refreshing beverages by the pool. The main restaurants, East and West, feature Italian and regional Chinese dishes, emphasizing fresh ingredients and live cooking stations for a dynamic dining experience.
Leisure & Business
The hotel boasts three outdoor pools surrounded by lush tropical landscaping, providing leisure spaces for relaxation or family fun. The Shine Spa for Sheraton offers pampering treatments to unwind after a busy day. Equipped with over 14,000 square meters of meeting space, the hotel is suitable for hosting various events and conferences, complete with modern facilities and extensive services for business guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Wheelchair access
- Air conditioning in public areas
- Elevator
- Gift/Newsstand
Sports & Fitness
- Fitness center
Guest Parking
- Kitchenette
- Refrigerator
- Electric kettle
Services
- 24-hour room service
- Wedding services
- Limousine service
- Wake up service
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Printers
Children
- Cribs
Spa & Leisure
- Outdoor swimming pool
- Sauna
Room features
- Air conditioning
- In-room safe
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Turndown service
- Dining table
- Ironing facilities
Bathroom
- Hair dryer
- Free toiletries
Self-catering
- Kitchenette
- Refrigerator
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers exquisite rooms that are very comfortable and luxurious, ensuring a clean and nice stay. The service, while mostly friendly, could learn some improvement. Its great location near top attractions like the Venetian Hotel and City of Dreams adds value, though public areas may lack in comparison to other properties in Cotai. The dining experience, with plenty of options but room for improvement, adds to the overall charm of the hotel.
As a new SPG member, my stay at the hotel was fantastic. The rooms were made a sociable space for us all to enjoy with great detailing and a wonderful view of Macau and the Parisian's Eiffel Tower. They were spacious, clean, and well stocked with different amenities. Although the service was overloaded, the staff still tried their best to accommodate the requests. The location near the centre of the Cotai Strip Resort was great, offering access to major hotels/casinos in Taipa for tourists. The dining experience was disappointing as cold cooked breakfast items were served. Overall, a good value for money stay with a few hiccups.
The hotel is well-located with easy access to various shops and offers spacious and clean rooms. The dining options are diverse and impressive, but there were service issues that impacted the overall experience.
Staying at Sheraton Macau was a fantastic experience. The service was top-notch, the rooms were comfortable and clean with a great Paris view. However, the breakfast options were more like a 2-star hostel, and the dining area was a bit far from the rooms. Overall, a great stay with a few minor drawbacks.
The hotel is a comfortable place to stay with a nice view of the Eiffel Tower, but cleanliness could be improved. The service was friendly but lacked efficiency, and the location is convenient with noise issues. The dining experience had its highs and lows.
The hotel room, while not as spacious compared to other Sheraton properties, was well-appointed and comfortable, making it a perfect gift for my daughter. The service, especially from Sheena the guest ambassador, was outstanding and truly enhanced our stay with excellent directions and a welcoming atmosphere. The location, though tidy and clean, was not as convenient as expected, especially for reaching Macao township. The dining experience, although very good, could offer more variety for non-pork eaters. Overall, the hotel provided a great experience with some minor drawbacks.
The hotel is impressively located with modern and spacious rooms, though the delay upon arrival was disappointing given the high cost. The service is exceptional, especially with the convenient shuttle service provided. Some minor drawbacks were noted in the breakfast service, contrasting with the outstanding dining choices available. The property's superb amenities cater to a variety of needs, making it a worthwhile stay.
The hotel offers spacious and modern rooms with a great view of the Venetian and the pools, ensuring a comfortable and quality sleep experience. The service was top-notch with a friendly and accommodating staff like Sanjieb, Nato, Smith, and Teddy. The location is superb, right across from Paris/Venetian with convenient access to various amenities. The dining options were disappointing with cold cooked breakfast items, but other Asian and American dishes were satisfactory.
The hotel is centrally located on the Cotai Strip, offering convenient access to various attractions. The rooms are spacious and clean, providing a comfortable stay. The service at reception is exceptional, making check-in a breeze. However, the dining options could be better in terms of choices and presentation. Overall, a good value for money stay.
The hotel offers stunning views from the 39th floor of the Earth Tower with features that catered to all of us. The staff is friendly and accommodating, making our overall stay enjoyable. However, lack of promotions and incomplete information on some services was a setback.
The hotel offers comfortable rooms in a good location with friendly service. The dining experience is satisfactory but could be improved. Overall, it provides decent value for money.
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